Pladia and Muse Software Announce New Partnership

A partnership built for the future of cultural institutions

Pladia is excited to announce a new partnership with Muse Software, a rapidly growing leader in operational technology for cultural institutions. This collaboration reflects our shared goal to support museums and cultural spaces with simple and powerful digital tools that improve both back of house operations and on site visitor engagement.

Muse provides an elegant, intuitive operational platform that helps institutions drive revenue through ticketing, CRM, point-of-sale, event management, communications, and staff coordination. Pladia focuses on visitor facing experiences that include guided storytelling, indoor navigation, event audio, digital labels, and multilingual support. By combining our strengths, institutions can adopt a more integrated and streamlined approach to their digital ecosystem.

Why this partnership creates meaningful value for the sector

Muse and Pladia support different but equally important parts of the museum ecosystem. Muse strengthens the internal revenue generating operations that staff rely on every day. Their platform streamlines scheduling, planning, ticketing, and communications so teams can work more efficiently and with fewer points of friction. Pladia focuses on the visitor experience. Our platform helps museums deliver guided storytelling, interactive exploration, and accessible content without the barriers of app downloads or complex onboarding.

This alignment matters. When operational workflows are clear and efficient, museums gain the space to invest more time and creativity into visitor engagement. When engagement tools are simple to configure and easy for visitors to use, museums can bring their collections and stories forward in a more inclusive and dynamic way. Together, Muse and Pladia offer institutions a connected path that supports both the people who run the museum and the people who come through its doors.

A shared commitment to empowering museum teams

Both organizations believe that technology should make life easier for museum staff and more enjoyable for museum visitors. Muse focuses on giving staff the operational clarity and efficiency they need to manage the complexity of day-to-day work. Pladia focuses on giving staff the tools to share stories, guide exploration, and welcome diverse audiences. This shared commitment results in an ecosystem that supports teams behind the scenes while elevating the visitor experience on site.

"Muse and Pladia are aligned around a simple idea: technology should empower cultural institutions, not overwhelm them. This partnership is an exciting step toward a future where museums can operate more smoothly and engage visitors more deeply." - Andi Mastrosavas, Pladia CEO

Looking ahead to 2026 and beyond

This partnership marks the beginning of a long-term collaboration. Together we plan to explore opportunities in joint discovery, shared customer engagement, coordinated onboarding, and thoughtful product alignment that supports the needs of institutions worldwide. We are energized by the potential impact this partnership can create in the sector and we are excited for what we will achieve together in 2026 and beyond.

To learn more about Pladia and our work with museums and cultural organizations, visit www.pladia.io.

And if you’d like to learn more about our partner, Muse Software, visit https://www.musesoftware.ai/